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Terms of Service

Last updated: March 20, 2024

Please read these terms and conditions carefully before using our Service.

Definitions

In these Terms and Conditions:

  • “Service” refers to all proxy services and related features provided by IPFlex.
  • “User” means any individual or entity using IPFlex services.
  • “We” or “IPFlex” refers to IPFlex and its affiliates.

Terms of Use

  1. Account Registration

    • Users must provide accurate registration information
    • Users are responsible for maintaining account security
    • We reserve the right to terminate or suspend accounts

  2. Service Usage Rules

    • No illegal activities
    • No interference with service operation
    • No unauthorized system or data access
    • Compliance with all applicable laws

  3. Payment and Refunds

    • Users agree to pay for selected services
    • All payments are prepaid
    • See refund policy for details

  4. Service Availability

    • We strive for stable service
    • 100% availability is not guaranteed
    • We reserve the right to perform maintenance

  5. Privacy Protection

    • We value user privacy
    • Data collection follows privacy policy
    • Reasonable measures to protect user data

Disclaimer

To the extent permitted by law, we are not liable for:

  • Service interruptions
  • Data loss or damage
  • Any losses from service use

Changes to Terms

We reserve the right to modify these terms at any time. Major changes will be notified in advance. Continued use of the service indicates acceptance of modified terms.

Contact Us

For any questions, please contact us at:

Enforcement and Compliance Notes

To protect service stability and platform security, IPFlex enforces these terms against abuse, suspicious traffic, and policy violations. Customers are responsible for complying with destination site policies, local regulations, and data protection obligations. In case of disputes, we recommend resolving issues through support tickets with clear evidence and logs for faster handling.

Enterprise users should maintain internal controls for access authorization, key rotation, logging retention, and incident response. For cross-region operations, evaluate transfer obligations and legal requirements before production launch.

Compliance checklist: account ownership clarity, acceptable use review, jurisdiction check, billing evidence retention, incident escalation workflow, suspension and appeal timeline, and documented communication with stakeholders.

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